FAQ

What is DoBespoke?

DoBespoke is a bespoke, made to measure clothing company headquartered in Los Angeles, California. We live and breath style and want to revolutionize the way you shop for, buy, and choose clothing. We feel made to measure is the future and off the rack will go the way of paper newspapers.

 

How do I place an order?

You can request a Style Consultant to contact you to setup an appointment via our appointment request page. Your Style Consultant will help you browse our fabrics and custom style options. You will then be measured and your order will be placed.  An initial fitting usually takes 30-60 minutes, however your Style Consultant appointment can take longer at your request. Many of our clients spend longer with their Style Consultant.

 

What is a Style Consultant?

A Style Consultant is a well trained and knowledgeable individual who helps clients sort the various fabrics and options we offer. The Style Consultant will be your main point of contact and someone you can build a relationship as you build your wardrobe. They will measure you and give you any advice on choosing the right styles or options that will most flatter your shape and body type.

 

What if a Style Consultant is not near me?

We are quickly expanding and will soon offer a purely online made to measure experience. We are currently Beta Testing Virtual Style Consultants,  Virtual Style Consultants assist via video chat with your style options and self measurements. If you are interested in taking part in our Beta testing, please contact us and we’ll get back to you right away.

 

How can I check the status of an order?

We send out updates to clients as their order(s) are made and shipped. If you have any questions or other concerns,  you can receive an up to the minute update by contacting us.

 

What forms of payment do you accept?

We accept Visa, Mastercard, Discover, AMEX, and PayPal currently.  Sorry we do not accept checks or money orders at this time.

 

Can I change my order after it is placed?

Yes, we can make any adjustments or cancellations to your made to measure order prior to the start of your item(s) creation.  Simply contact us and we’ll work with you to get it resolved.  We’re pretty cool, if we don’t say so ourselves.

 

How long does it take to get my order?

Orders take 3-4 weeks unless you arrange for alternate timing. In many cases it can take less time, which is a nice surprise.

 

How much is shipping?

Shipping is always FREE.  As in actually FREE not free but we slip in extra charges for weird stuff.

 

What if it does not fit?

If for any reason your made to measure clothing does not fit we will work with you to correct it, even if it means remaking the garment for you.  We stand by our clothing and your happiness is our main concern!

 

Do I have to pay for return shipping?

Nope.  We will cover any charges related to returns.

 

What do you do with returned items?

We never sell our returns as new, instead we donate them to worthy charities in our communities that help homeless in need of clothing or a suit for job interviews.

 

Who in the world are you people anyway?

We are a group of people who want to make shopping for clothing less frustrating and more of a truly fun experience. We believe looking good helps everyone feel good.

 

Who designs your clothing?

We design our looks in house and you also help by making your clothes have the exact options and fabrics you want!  It’s a team effort and you are the head designer, with our Style Consultants being your trusted advisers.

 

What makes you better than other brands?

Our team consists of  knowledgeable Style Consultants and tailors and we use only the best fabrics to make out clothes.  Our brand is fun, but can still impart the true luxury of custom clothing when needed.  We love what we do and our customers and we hope it shows.  As for the other brands, that is more for you to decide.  We just hope we are convincing in all we do.

 

Book an Appointment Now!